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Your Bill Hero subscription starts on the day you sign-up and complete your annual subscription fee payment.
Every Bill Hero annual subscription comes with a money-back Savings Guarantee. This means that if you're already on a competitive plan, and Bill Hero cannot find the guaranteed annualised savings for you after analysing and comparing your first bill(s), then you can cancel immediately for a full refund.
If the Savings Guarantee has been achieved, and Bill Hero does find annualised savings for you greater than the guaranteed amount, then your subscription will remain active for 12 months.
Renewal is automatic, and you'll be notified before we process your renewal payment.
Our policy is that cancellations come into effect at the end of the current subscription period.
If you cancel, Bill Hero will still continue to monitor, analyse and compare your bills for the remainder of the current subscription period, and the auto-renewal will be disabled.
You can cancel at any time through our self-serve billing account management portal at https://billhero.com.au/account.